National Homebuyers Complaints

Here at National Homebuyers we are fully committed to providing you, the customer, with unrivalled levels of service. Sadly there are times when we get it wrong though and the service falls short of your expectations.

If you have a complaint about National Homebuyers then you can get in touch with us either by post or via email. You can be fully assured that your complaint will be taken with the utmost seriousness and will be fully investigated.

Please use  the contact form below or write to us detailing the nature of your complaint and your contact details.

Your Name

Your Email


Your Message (required)

Or, if you prefer, you can write to us:

Complaints Department
National Homebuyers
Sterling House
20 Victoria Way
Burgess Hill
West Sussex
RH15 9NF


National Homebuyers will acknowledge receipt of your complaint in writing within 3 working days. Please be assured that your complaint will then be thoroughly investigated and you will then receive a full written response within 14 working days of receiving acknowledgment of your initial complaint.