Frequently asked questions


We understand that selling your house is a stressful process, so it’s completely natural that you’ll want to check lots of details.

Below you’ll find some frequently-asked questions and our answers, which we hope are helpful. But if you can’t find the information you need, please call our friendly property team on 08000 443 911 and they’ll be delighted to assist you.

Yes, indeed we will! We’ve found that demand for a guaranteed AND quick house sale has risen dramatically in recent decades, due to the nature of the property chain and the hassle of dealing with estate agents. We’ve all heard numerous stories about those seeking a fast house sale who have unfortunately hit an unforeseen snag. Here at National Homebuyers we guarantee to buy any home, no matter the location of the property or the condition. You can rest assured that we’ll make sure you sell your house fast.

The process varies and is based upon each individual offer. We do, however, strive to complete the sale as quickly as possible and will arrange the sale date around your preference. You can realistically expect the entire process to take around four weeks to complete before you have the money in your bank account, providing we don’t experience unexpected delays in the selling process.

That is absolutely no problem at all as far as we are concerned. We have no limits with regards to the completion date and are completely flexible and cater to suit your needs.

National Homebuyers has a highly commendable reputation and track record within the industry, which is highlighted in our reviews and testimonials.

We’re an established brand that has been trading within the UK for over 15 years now. We pride ourselves on our high level of transparency and quality. We have a well-trained, friendly and sympathetic team in place to ensure that our customers know exactly what we’re undertaking, when and exactly how much it is all going to cost.

We fully appreciate that our service is not the best solution for everyone and we are completely aware of this. For example, it’s true that our offers will be below market value. However, if we cannot agree on a sale price, we will not continue to harass you in an attempt to change your mind.

There are some cases where we are open to negotiation regarding offers, but please remember that we only want to purchase properties where there is mutual benefit.

It totally depends on the property. We may renovate it if required, we may sell it on the open market, or chose to rent it out.

National Homebuyers do not use set percentages or averages when valuing your property or making you an offer. As we guarantee to make an offer on any house, in any condition, anywhere in the UK, our dedicated research team will assess each property completely individually.

This enables us to make the best offer for your property to allow a quick and hassle free sale.

National Homebuyers purchases any house, in any condition, anywhere in the UK. From a penthouse apartment in Chelsea to a fire-damaged house in rural Scotland, we guarantee to make a cash offer to purchase your property. We also buy properties with short leases.

National Homebuyers. We’re a direct cash buyer and do not use third parties or investors – so we don’t need to find a buyer to complete our purchase of your property. We simply buy the property directly from you, as a straightforward transaction.

As National Homebuyers deals with all types of property all over the UK, we don’t have a ceiling price. We instruct a full valuation on the property, which enables us to make a fair and realistic offer to help you to sell your property quickly.

There are numerous reasons why people choose to sell their house quickly to National Homebuyers.

More often than not, people want to move because they need or want to relocate, either to a differently sized property or a different area. We’re able to provide a quick and flexible sale completion date specifically tailored to suit our clients’ needs.

There are, however, also those who find themselves in less fortunate situations and we are delighted to extend a helping hand to them. For over a decade our quick house sale service has enabled the bereaved unload unwanted properties quickly and with minimal fuss, allowing them to enjoy their inheritance as it was intended.

We also assist those who are currently suffering financial difficulties, and it is particularly rewarding to help people to avoid their house being repossessed and getting themselves into a whole host of problems.

If you are currently going through a divorce, then we understand just how painful and distressing the experience can be. That is why we are delighted to be able to offer a quick, individual and no obligation valuation of houses leading to a quick house sale and enabling each party to move on with their lives.

Whatever reason you may have for wanting to sell your house for cash, here at National Homebuyers we are able to provide you with a personalised valuation and the opportunity to sell your house fast.

Each valuation is completely individual, there is however, a general pattern that our house buyers follow. It is possible to break this down into three straightforward steps:

1. Information Gathering

The first point of call when it comes to finding out about a particular property is the homeowner. We make a point of spending some time talking to our customers about the local area, the available amenities but also details about the property interior. We also liaise with our local property experts and estate agents to ensure that the most accurate valuation is provided.

2. Valuation Report

The valuation report includes an extensive overview of the information which has been compiled by our dedicated house buying research team about your property, along with our guaranteed cash offer. Our customers can usually expect to receive our cash offer within 7 working days of initial contact with us. Following this, our offer will remain open for 14 days. If you decided to accept the offer, National Homebuyers can arrange a completion date that suits you.

3. Acceptance

Once our offer has been accepted, National Homebuyers conduct an internal survey of the property to ensure that the specification and condition of the house is as described. As already mentioned, our customers have 14 days to accept our offer and when they have accepted, are free to choose a completion date which is convenient for them. We would also like to reiterate that our offer will be below market value and that at all stages of the process, National Homebuyers have a dedicated Customer Care Team to work with you to provide a quick, easy and stress-free service, allowing you to sell your house fast.

4. How exactly do you reach your valuation of property?

We have a dedicated customer research team who undertake extensive market research and speak to local property agents and surveyors in the area to ascertain an exact market value of your property.

You can rest assured that the whole process is fully confidential and unburdens you from endless viewings and there is no need for intrusive ‘for sale’ signs outside of your property. There are, however, certain items that remain in the public domain by law, such as the sale price of the property.

All offers that we make are completely obligation free. National Homebuyers will not tie you into Option Agreements or lengthy agency contracts. Our offers also remain open for 14 days, so you have plenty of time to consider your options.

National Homebuyers offer you a quick and hassle free solution to repossession.

We do not require internal access to the property in order to be able to provide an offer for you. At the point that you choose to accept the offer that we have put forwards, then we will send a representative round to the property to check the details we have are correct.

Here at National Homebuyers we have you, our customer, at the forefront of everything. What’s more, due to the aforementioned circumstances listed above, we are firmly committed to transparency, integrity and confidentiality.

We are completely aware that many of our customers approach us when they are in difficulties, and after all, no one deserves a nasty surprise during such times.
We are incredibly proud of the fact that we have assisted a wealth of individuals and couples in selling their house quickly with minimal fuss. This has reinforced our leading reputation within the industry and this is reflected in the numerous positive reviews that we have received.

If you would like to discuss your concerns in person, then we would be delighted if you call us on 08000 443 911, or you can request a callback, and we will get back to you!