Mission Statement
National Homebuyers leads the way by providing a cost effective efficient way of selling your home without the stresses, delays, costs and uncertainty of selling on the open market. Giving you the option of a straightforward sale or allowing you to remain living in your home as a tenant.
1. Transparency
We undertake to keep you fully informed at all stages of the process. Everything we tell you will be followed up in writing, so you know exactly where you are. Most importantly we will share with you the external survey information we receive about your property. You will be provided with a copy of the survey report once received, so you can see a professional's consideration on the value of your property. The valuer will be briefed to arrive at a true open market value, a value which is fair to you. Through transparency you can be sure there are no hidden agendas, secret deals or undue influences in arriving at valuation figures. Finally we are launching a Case Studies Forum, which is free and open to all past customers and to anyone considering using our services. Totally unedited by us this provides true transparency in all we say and do.
2. Performance
We undertake to move as quickly as you require. We provide offers within a few working days of enquiry. We will appoint independent valuers on the first working day of your enquiry and will brief them to report as soon as possible. This will enable us to provide a confirmed offer to you within a handful of days. When buying your property we will proceed to exchange of contract as quickly as possible. We will then leave the completion date (the date you move out and receive funds) entirely to you.
3. Respect
We recognise that our property selling solution is not for everyone and it may be that, once you have our offer to hand, you find the offer is less than you can accept. Once you have told us this we will not pester you or try to change your mind. However, we are happy to enter into negotiation to try and resolve any issues and proceed as you wish. We want only to buy from people for whom this is the best solution. We will also, under data protection legislation, retain your information entirely within our own organisation. No third parties will ever contact you as a result of your enquiry to us.
4. Confidentiality
We will treat all information you provide with total confidentiality. Details of your property, its’ value and condition, your own personal circumstances and any other information you care to share with us will all be retained within our organisation and will not, without specific request from you, be made available to anyone else or any other organisation.
5. Diligence
We promise to be diligent in the preparation of our offer to you. We will carefully consider all aspects of your property, it’s location, condition, marketability and value, and make our best offer to purchase. |